When users get stuck, a clear troubleshooting guide can save time for everyone. I’ll create a step-by-step, problem–solution style guide that helps people quickly find their issue, follow the right steps and solve it without needing to contact support.

What you get
• Structured troubleshooting guide tailored to your product or service
• Clear problem descriptions written in user-friendly language
• Step-by-step solutions with checks, actions and outcomes
• Logical navigation so readers can quickly find their specific issue
• Suggestions for where to host or format the guide (help centre, PDF, etc.)

How it works
• You share common support tickets, FAQs and product details
• I review your existing documentation and pain points
• I draft the troubleshooting guide and send it for review
• You provide feedback and I refine the guide into a final version ready to publish