Handle sensitive feedback with accountability and grace. This template helps you address cultural insensitivity complaints sincerely, avoiding defensiveness and protecting your brand’s integrity.

What you get
• Unreserved apology script
• Wording for immediate content removal
• “Commitment to Training” statement
• Guide to avoiding defensive language
• Professional crisis management tone

How it works
• Download the text file
• Customize with specific incident details
• Post the response publicly or privately
• Follow through on promised changes