Resolve logistics nightmares quickly with this essential support toolkit. These templates cover the three most common shipping failures—delays, damage, and loss—to keep customers calm.

What you get
• Downloadable and easy to edit PDF (up to 14 pages)
• Late delivery apology script
• Damaged item replacement text
• Lost package refund protocol

Perfect for
• E-commerce Managers
• Customer Support Teams
• Fulfillment Coordinators