Effective Date: August 21, 2025
Contact: support@veriboost.pro
This Privacy Policy explains how veriboost.pro (“we,” “our,” or “the Platform”) collects, uses, and protects your personal information when you use our marketplace for businesses and freelancers seeking to improve their reputation on review platforms.
We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR), Strong Customer Authentication (SCA), and the Payment Services Directive 2 (PSD2).
1. Data Controller
The data controller responsible for your personal data is:
veriboost.pro
📧 support@veriboost.pro
2. Information We Collect
We may collect the following types of personal data:
- Account Information: Name, email address, contact details, business information.
- Payment Information: Payment method details, billing address (processed securely via third-party providers).
- Transaction Data: Purchases, orders, and service agreements made through the Platform.
- Usage Data: Log data, IP address, browser type, device information, cookies, and interactions with the Platform.
- Communications: Messages, support requests, or feedback submitted via the Platform.
3. How We Use Your Information
We process personal data for the following purposes:
- To create and manage your account.
- To process payments and comply with PSD2 and SCA requirements.
- To connect Buyers and Sellers and facilitate marketplace transactions.
- To improve the Platform, troubleshoot issues, and provide customer support.
- To comply with legal obligations, including tax, anti-fraud, and regulatory requirements.
- To send important notices about your account, security, or policy updates.
4. Legal Basis for Processing (GDPR Compliance)
We rely on the following legal bases under GDPR:
- Contractual Necessity: To provide marketplace services and fulfill transactions.
- Legal Obligation: To comply with financial regulations, tax laws, PSD2, and anti-fraud measures.
- Legitimate Interests: To maintain security, prevent fraud, and improve services.
- Consent: For marketing communications, where applicable (you can withdraw at any time).
5. Payment Processing, PSD2 & SCA
- All payments on veriboost.pro are handled by secure third-party payment processors.
- We comply with Payment Services Directive 2 (PSD2) requirements.
- Strong Customer Authentication (SCA) may require additional verification (e.g., SMS, email, biometric authentication) when making payments.
- We do not store your full credit or debit card details; they are processed directly by our payment providers.
6. Data Sharing
We may share your data with:
- Payment processors to complete transactions securely.
- Sellers or Buyers for order fulfillment and communication.
- Service providers (IT, analytics, hosting) under strict confidentiality agreements.
- Authorities or regulators where required by law.
We will never sell your personal data to third parties.
7. Data Retention
- We retain your personal data only as long as necessary to provide services, fulfill contracts, comply with legal obligations, and resolve disputes.
- Payment records and invoices may be retained for up to 7 years to meet tax and regulatory requirements.
8. Your Rights (GDPR)
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data (where legally permitted).
- Restriction: Limit the processing of your data.
- Portability: Receive your data in a machine-readable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdraw Consent: At any time, without affecting prior lawful processing.
Requests can be made by emailing support@veriboost.pro.
9. Data Security
- We use encryption, firewalls, and secure access controls to protect your personal data.
- Payment data is secured through PSD2-compliant payment processors with SCA enforcement.
- Despite our safeguards, no system can be 100% secure, and you use the Platform at your own risk.
10. Cookies & Tracking
- We use cookies to improve user experience, analyze site traffic, and remember preferences.
- You can manage or disable cookies via your browser settings.
11. International Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protection measures.
12. Children’s Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
13. Changes to this Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or Platform notice.
14. Contact
For questions, data requests, or complaints, contact us at:
📧 support@veriboost.pro
You also have the right to lodge a complaint with your local Data Protection Authority (DPA).