Customers are ready to buy, then disappear at checkout. I’ll audit your e-commerce checkout copy and microcopy to spot friction, confusion and anxiety points, then recommend specific wording improvements that support higher completion rates.

What you get
• Review of your checkout flow from cart to confirmation page
• Screenshot-based report highlighting confusing or risky wording
• Suggested replacement copy for buttons, errors, labels and helper text
• 5–10 prioritised recommendations to test for conversion lift

How it works
• You grant temporary access or provide a full checkout walkthrough
• I analyse the experience on desktop and mobile where possible
• I compile findings and improved copy into a structured report
• We clarify any questions via comments, and you implement changes