Address sensitive personnel issues with this balanced reply template. This tool helps you validate customer feelings while confirming that internal corrective action is being taken.

What you get
• Downloadable and easy to edit PDF (up to 11 pages)
• Balanced acknowledgement script
• ‘Zero tolerance’ policy statement
• Customer retention closing
• Private follow-up protocol

Perfect for
• Retail Managers
• Hospitality Leads
• Customer Support