Disarm angry customers with charm and humanity using these playful reply templates. This kit combines lighthearted humor with real solutions for brands with a witty voice.

What you get
• Downloadable and easy to edit PDF (up to 13 pages)
• 3 self-deprecating scripts
• Witty apology drafts
• Solution-focused humor
• Brand voice guidelines

Perfect for
• Lifestyle Brands
• Social Media Managers
• Gen Z Marketers