Customer Offboarding Email Kit
Losing a customer shouldn’t mean losing valuable data. This toolkit helps you handle cancellations professionally while gathering critical feedback to improve your service.
What you get
• Downloadable and easy to edit PDF (up to 8 pages)
• Cancellation confirmation scripts to close loops
• Final feedback requests to uncover churn reasons
• Exit survey questions to gather actionable insights
• Relationship-saving tones to leave on positive terms
Perfect for
• SaaS Founders
• Customer Success Teams