B2B 'Customer Journey' Mapping Framework
Visualize the client experience with this comprehensive mapping tool. This template tracks customer actions, pain points, and opportunities across five key stages from awareness to advocacy.
What you get
• Downloadable and easy to edit PDF (up to 16 pages)
• 5-stage journey layout
• Pain point tracker
• Touchpoint mapping grid
• Opportunity identification fields
Perfect for
• CX Professionals
• B2B Marketers
• Product Managers