Retain subscribers even when a box misses the mark. This empathetic email script helps you address curation complaints and turn disappointment into future loyalty.

What you get
• Professional apology wording
• Explanation of your curation process
• Structure for offering store credit
• “We Listen to Feedback” statement
• Tone that reduces churn

How it works
• Copy the email template
• Insert the customer’s specific details
• Add the credit amount
• Send to save the subscription