You can’t manage your reputation if you don’t know what’s being said. I’ll set up a practical monitoring system so you receive timely notifications whenever your brand is mentioned online.

What you get
• Audit of your current online presence and main risk areas
• Set-up or configuration of reputation monitoring tools (e.g. alerts, dashboards) using free or existing platforms
• Defined list of keywords, brand terms and key people to track
• Notification settings and basic rules so important mentions don’t get missed
• Simple guide explaining how to review alerts and when to escalate issues

How it works
• You share your brand names, domains, key leaders and competitors
• I review where you currently appear online and which tools you already use
• I configure or recommend monitoring tools and tracking terms
• You test the alerts, ask questions and request tweaks to the setup
• You use the system to stay proactive about your online reputation