I’ll create a friendly, step-by-step user guide so non-technical customers can use your product confidently without calling support for every small task.

What you get
• 1 user manual of around 1,500–2,500 words written in plain language
• Clear structure with sections, numbered steps and “before you start” checklist
• Screenshots or illustration suggestions with simple captions for 5–15 key actions
• Glossary of 10–20 essential terms explained in everyday words
• Tips, warnings and troubleshooting boxes flagged for design (for example “If X happens, do Y”)

How it works
• You share access to the product, current help docs (if any) and typical support questions
• I map the main tasks a beginner must complete in the first 7–30 days
• I write the guide in a logical sequence with clear, testable steps
• You review, test internally with 1–2 non-technical users, request tweaks and then publish as PDF or web help