Unclear processes slow teams down and create mistakes. I’ll document one internal process as a clear Standard Operating Procedure (SOP) so your team knows exactly who does what, when and how.

What you get
• Structured SOP for one internal process
• Step-by-step instructions written in plain language
• Roles, responsibilities and required tools clearly defined
• Notes on quality checks, approvals and exceptions
• Document formatted so it’s easy to update over time

How it works
• You describe the process and share any existing notes or screenshots
• I ask clarifying questions to fill gaps and remove ambiguity
• I draft the SOP in a clear, logical format
• You review with your team and suggest edits
• I finalise the document so you can store it in your internal knowledge base